National Privacy Principles
	The National Privacy Principles established by the Privacy Act 1998 apply to Butler-White Hospitality Services Pty Ltd. Protecting the privacy and confidentiality of our clients and candidates personal information is fundamental to the way in which Butler-White Hospitality Services Pty Ltd does business.
	Butler-White Hospitality Services Pty Ltd has a long history of handling personal information confidentially. We treat very seriously the ongoing trust our customers have in us to protect their personal information. We have established systems and procedures to protect customer privacy whenever we collect, store or disclose personal information.
Type of Personal Information Held
	Personal information that we collect and hold usually falls into the following categories:
		Candidate information submitted and obtained from the Candidate and other sources in connection with applications for work;
		Work performance information;
		Staff information;
		Information submitted and obtained in relation to absences from work due to leave, illness or other causes;
		Information obtained in performing management consulting projects;
		Information obtained to assist in managing client and business relationships.
Purposes for which we hold Personal Information
	We primarily hold personal information for the following:
		Placement operations
		Recruitment
		Staff management
		Training
		Client and Business management
		Marketing
		Management Consulting
		HR Services
Disclosures
	We may disclose your personal information for the purposes for which it is primarily held or for a related secondary purpose.
	In most cases we will only disclose information with your consent. However we may need to disclose your personal information where we are under a legal duty to do so, including circumstances where we are under a lawful duty of care to disclose information.
What your personal information is?
	Personal information is any information or an opinion (whether true or not) about you. It may range from the very sensitive (eg. medical history or condition) to the everyday (eg. address and phone number). It would include the opinions of others about your work performance (whether true or not), your work experience and qualifications, aptitude test results and other information obtained by us in connection with your possible work placements. Personal information includes sensitive information.
What sensitive information is?
	Sensitive information is a special category of personal information. It is information or opinion about your:
		Racial or ethnic origin;
		Political opinion;
		Membership of a political association or religious beliefs, affiliations or philosophical beliefs;
		Membership of a professional or trade association or membership of a trade union;
		Sexual preferences or practices;
		Criminal record;
		Health or disability [at any time];
		Expressed wishes about the future provision of health services.
	It includes personal information collected to provide a health service. Sensitive information can, in most cases, only be disclosed with your consent.
Who will be collecting your information?
	Your personal and sensitive information will be collected by Butler-White Hospitality Services Pty Ltd for its own use and any other person who might require access to your personal and sensitive information in connection with your work placements.
How to contact us?
	If you wish to contact us about your personal or sensitive information you should contact the following during normal office hours which are 8.30am to 5.30pm.
	Ruth Butler-White Managing Director Butler-White Hospitality Services Pty Ltd PO Box 103 HAWTHORN VIC 3122
How your information will be collected?
	Personal and sensitive information will be collected from you directly when you submit your resume or any other information in connection with your application to us for registration.
	Personal and sensitive information will also be collected when:
		We receive any reference about you;
		We receive results of inquiries that we might make of your former employers, work colleagues, professional associations or registration body;
		We receive the results of any competency or medical test;
		We receive performance feedback (whether positive or negative);
		We receive any complaint from or about you in the workplace;
		We receive any information about a workplace accident in which you are involved;
		We receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved;
		You provide us with any additional information about you.
Your information will be used
	Your personal and sensitive information may be used in connection with:
		Your actual or possible work placement;
		Your performance appraisals;
		Our assessment of your ongoing performance and prospects;
		Any test or assessment (including medical test and assessments) that you might be required to undergo;
		Our identification of your training needs;
		Any workplace rehabilitation;
		Our management of any complaint investigation or inquiry in which you are involved;
		Any insurance claim or proposal that requires disclosure of your personal or sensitive information.
Your information may be disclosed to…
		Potential and actual employers and clients of Butler-White Hospitality Services Pty Ltd;
		Referees;
		Our insurers;
		A professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information;
		A Workers Compensation body;
		Our contractors and suppliers;
		Any person with a lawful entitlement to obtain the information.
If you do not give us the information we seek
	If you do not give us the information we seek:
		We may be limited in our ability to locate suitable work for you;
		We may be limited in our ability to place you in work.
You can gain access to your information to correct it if it is wrong
	Subject to some exceptions which are set out in the National Privacy Principles (Principle 6 – Access and Correction), you have a right to see and have a copy of personal and sensitive information about you that we hold.
	If you are able to establish that personal or sensitive information that we hold about you is not accurate, complete and up-to-date, we will take reasonable steps to correct it so that it is accurate, complete and up-to-date.
	If we are unable to agree that personal or sensitive information that we hold about you is accurate, complete and up-to-date, you may ask us to place with the information a statement by you that claims that particular information is not accurate, complete and up-to-date.
	If you wish to exercise your rights of access and correction you should contact Ruth Butler-White, whose details are shown above.
	In some cases we may impose a moderate charge for providing access to personal or sensitive information. We will not charge you simply because you lodge a request for access.
	Collection Statement Submission form - download
		Download the Collection Statement for Butler-White Hospitality Services Pty. Ltd.